Deputy Communications Minister Mohammed Adams Sukparu says the government has resolved the widespread mobile network challenges that frustrated users earlier this year, following the release of additional spectrum to major telecommunications companies.
Speaking to the media, Sukparu explained that the directive to address the network disruptions came from President Mahama, prompting the Ministry of Communication, Digital Technology and Innovation to work with industry players—particularly MTN and Telecel (Vodafone)—to improve service quality.
“Earlier this year, there were network challenges that all of us complained about. Sometimes you would make a call and either you couldn’t hear the person or the person couldn’t hear you,” he said. “Government took steps by issuing some spectrum to the telcos… and that is why we are now seeing significant improvement in the quality of service.”
He noted that although the public may not have seen the detailed processes, extensive technical work went on behind the scenes after the new spectrum allocations.
According to him, these upgrades have directly contributed to the noticeable improvement in call clarity and overall network reliability.
Sukparu emphasised that the intervention aligns with the government’s broader digital transformation agenda, which depends on stable, high-quality telecommunications infrastructure.
The recent improvements follow months of public complaints about dropped calls, poor voice quality and inconsistent data services—issues telecom operators had attributed to congestion and limited spectrum availability.
The Deputy Minister assured the public that the government remains committed to monitoring performance and ensuring that telecom companies continue to meet expected service standards.